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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Cannon

March 9, 2026

5  out of  5
rating by Angela Cannon
"Liz has been nothing but amazing to work with. She was prompt and knowledgeable with meeting our car insurance needs."
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Robert Majoros

March 9, 2026

5  out of  5
rating by Robert Majoros
"I've been doing business with various State Farm offices for over 40 years across two different states with several different properties. While they have all been great to work with, I have to say that the Susie Jackson Agency in Lakewood Ranch is the finest of them all! Susie is a true professional, wonderful, and runs a great office. Better yet, my personal agent, Leslie Waid is like a superhero of the insurance industry! So kind, knowledgeable, and wonderful to work with. These people know what they're doing, and they do it superbly!"
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elliefarris

March 5, 2026

5  out of  5
rating by elliefarris
"Liz at Susie Jackson State Farm was amazing to work with. I never fully understood how important life insurance could be until speaking with her. She explained everything in such a clear and thoughtful way that by the end of our initial discussion, I truly felt how important it is to have that protection in place. I can’t imagine not having a support system set up for my family and partner now. Liz walked me through the entire process thoroughly, answering all my questions and making sure I understood every detail. She made what could have been a confusing process feel simple and reassuring. I’m so grateful for her help and highly recommend working with her!"
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Karen Faulkner

February 20, 2026

5  out of  5
rating by Karen Faulkner
"Leslie was at State Farm did a great job, so helpful and it didn't take long to review our existing policy (with another company) and sign us up for our new policy. Great custom care!"
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Len Frischer

February 17, 2026

5  out of  5
rating by Len Frischer
"Returned to agency because of competitive premiums and the professional service provided by agent Leslie Waid"
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Matthew Davis

February 17, 2026

5  out of  5
rating by Matthew Davis
"Camryn was great to work with! She took the time to review my policies, helped me save money on my insurance, and made the whole process easy and stress-free. Highly recommend reaching out to her if you’re looking for better coverage and savings."
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Tim

February 3, 2026

5  out of  5
rating by Tim
"We found the Susie Jackson State Farm agency 8 years ago during the time our home was being built. We went to meet our personal account representative, Leslie Waid, and agreed to a policy for Home, Auto, Golf cart & Umbrella on the spot. Over the eight years, Leslie has been extremely responsive, answers any questions, always follows up as necessary. I recommended her to many of my friends. She's outstanding, as is this agency!"
We responded:
"Thank you so much, Tim, for your great review. We are so happy Leslie was able to help you with your insurance. Thank you for your business. "
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Dakota Davis

January 20, 2026

5  out of  5
rating by Dakota Davis
"Camryn Yohn has been very helpful throughout our insurance process. Highly recommend!"
We responded:
"Thank you, Dakota, for the great review about Camryn. We appreciate your business. "
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Stephen Gross

January 16, 2026

5  out of  5
rating by Stephen Gross
"Spoke to Zach today about establishing a new home and auto policy. He was super efficient , knowledgeable and was able to help me reduce my premiums by a notable amount. Thanks again, Zach."
We responded:
"So happy to help you, Stephen. Thank you for your great review. "
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Mary-Ann Frank

January 16, 2026

5  out of  5
rating by Mary-Ann Frank
"Liz Doyle Is a pleasure to do business with, she is professional and goes beyond the call of duty. She answers all my questions. She cares about the customer. Her years of experience shows!"
We responded:
"We appreciate you, Mary-Ann. Thank you so much!"
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Connie Casey

November 7, 2025

5  out of  5
rating by Connie Casey
"Leslie Waid with State Farm has been instrumental in our transitional move from Georgia to Bradenton Florida in getting our home and auto policies transferred timely. Leslie worked with Bank of America to make sure they had the necessary documents to keep our closing date from being delayed. She also helped my husband and I when we needed proof of Florida auto insurance to get our license plates changed. With the many stressful things that go along with moving out of state, our insurance needs was not one of them because of Leslie. Thank you so much!! Connie"
We responded:
"Thank you so much, Connie, for your kind words. We are happy to help anytime. "
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Jay Tenkman

October 17, 2025

5  out of  5
rating by Jay Tenkman
"Just wanted to give a shout out to my State Farm Rep Leslie Waid on being so helpful, accessible and providing the best options for coverage. She is a real gem."
We responded:
"We are grateful for your kind words about Leslie's helpful service and coverage options. She truly is a gem!"
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april nemeth

October 17, 2025

5  out of  5
rating by april nemeth
"I have been with State Farm for over 5 years now. Their customer service is hands down top notch! Leslie Waid is always there to answer all of my questions and goes the extra mile to help me understand my coverage. I can always count on Leslie to steer me in the right direction."
We responded:
"We are thrilled to hear about your positive experience with Leslie! Thank you for recognizing our commitment to excellent customer service."
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Erin Scribner

October 16, 2025

5  out of  5
rating by Erin Scribner
"Leslie was amazing! We met through our sons and she has given me such life changing advice. She was fast, thorough and very easy to work with. The best part is that she gave my family so much to consider and she is saving us a TON of money! I would highly recommend Leslie to anyone for any of their insurance needs!!"
We responded:
"We are elated to hear Leslie provided life changing advice and saved your family money! Thank you for recommending us."
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David Donovan

October 16, 2025

5  out of  5
rating by David Donovan
"I worked with Leslie Waid and she was absolutely amazing. She helped me with my auto insurance and life insurance. I'm very grateful to have her support throughout this process."
We responded:
"We are grateful for your kind words about Leslie's support with your auto and life insurance needs."
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Susan Halsey

October 15, 2025

5  out of  5
rating by Susan Halsey
"Leslie Waid of Susie Jackson State Farm Agency has been so great to work with! Their team is professional, helpful, and easy to reach whenever I’ve needed assistance. It’s nice to have an insurance company that’s reliable and straightforward! Highly recommend! 😊"
We responded:
"Thanks for the kind words about Leslie and our team! We're grateful for your business!"
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Danielle Domicolo

October 14, 2025

5  out of  5
rating by Danielle Domicolo
"Leslie has been incredibly helpful with all of our policies. We couldn’t ask for better service!"
We responded:
"Thank you for your wonderful feedback! We're thrilled Leslie provided you with exceptional service. Your trust means everything to us."
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Gary Carvis

October 8, 2025

5  out of  5
rating by Gary Carvis
"leslie does a great job"
We responded:
"We are pleased to hear Leslie does a great job serving you! Thank you for the 5 stars!"
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Matthew Joyce

October 3, 2025

1  out of  5
rating by Matthew Joyce
"It’s outrageous that it’s come to this, but let me be crystal clear: I would never recommend doing business with State Farm. My policy was canceled because I was hit by someone on an e-bike and because I requested two jump-starts over the course of three years—yes, that’s what their official notice says. The police cited the e-bike driver and confirmed I was completely not at fault. Even the adjuster originally said the same. But State Farm decided to pay off the woman (who, by the way, is on an e-bike because she’s essentially banned from driving) just to avoid litigation—and then dumped me. Now I’m being quoted sky-high premiums by other insurers, all because State Farm chose to protect themselves instead of their customer. I’m literally being punished for being hit at high speed and for daring to request two jump-starts. I have every receipt, every report, and every shred of documentation to prove this, I’m not just a bitter customer. Consider yourself warned."
We responded:
"Hi Matthew. I'm sorry to hear about your experience. It looks like your review would be better directed toward State Farm corporate rather than my independently owned agency. Underwriting decisions and claims decisions are made by State Farm directly and not by the agency. Although we appealed the decision to non-renew, we don't have the authority to override decisions made by underwriting or claims. I believe we provided you with contact information for State Farm corporate, but if you need that information again, we would be happy to send it to you."
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William Bender

October 1, 2025

5  out of  5
rating by William Bender
"Leslie was absolutely fantastic!"
We responded:
"Thank you so much for your review. We are happy that you had a great experience with Leslie. "
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Andrew Randenburg

September 24, 2025

5  out of  5
rating by Andrew Randenburg
"Camryn assisted me with insuring my home, car, life, boat, motorcycle and maybe a few other things. She's a true professional and if you're lucky enough to speak with her you'll know what I'm talking about."
We responded:
"Thanks Andrew! Camryn will be thrilled to hear your kind words about her professional service across all your insurance needs."
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Sherl Bernard

September 19, 2025

5  out of  5
rating by Sherl Bernard
"Leslie was so helpful in getting me the right coverage and at a great savings! I couldn’t believe how much I was overpaying before. Thankful!"
We responded:
"Thank you immensely for sharing your experience with Leslie! We're delighted she found you great coverage and savings."
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Hilde Benedict

September 18, 2025

5  out of  5
rating by Hilde Benedict
"Leslie was very helpful and getting me a great quote for my auto insurance. She was very personable and looking to get me the best quote possible. come on"
We responded:
"We are overjoyed to hear Leslie provided helpful service and a great auto insurance coverage. Thank you for the positive feedback!"
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Manuel Bence Jr.

September 17, 2025

5  out of  5
rating by Manuel Bence Jr.
"My experience with Leslie Wade and the rest of the State Farm team has always been great.They're very knowledgeable and have always looked out for Mine and my families best interest from car to life insurance policies. I've been with Susie Jackson and State Farm for over 17 years. Thank you Susie and Leslie for your service."
We responded:
"Manny, we are so thankful that you've been with us for such a long time. We've all enjoyed working with you over the years. You're the best!"
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William Holley

August 26, 2025

5  out of  5
rating by William Holley
"The State Farm Auto Insurance experience was the most special ever since I’ve been driving. Now for 54 years. Thanks Liz Doyle She was a complete Blessing for me. Ms. Doyle lowered my 6 month premium by $230. That is without an accident or ticket. She is located in Lakewood Ranch, Florida. The entire staff was so kind and loving. Plus, they answer the phone after no more than 3 rings. Oh by the way, they all love laugh and have fun. Again, Liz Doyle was and is so special and wonderful. A total and complete Blessing from JESUS. Best call her today!! I should say now😁🙏"
We responded:
"Thanks for sharing your wonderful experience! We're thrilled Liz provided such exceptional service and significant savings for you."