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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Peters

April 11, 2025

5  out of  5
rating by Maria Peters
"If you are looking for an Insurance Agency that is really dedicated to their clients? Well look no more! This Agency goes beyond expected! Camryn Yohn, did everything possible and the impossible (I thought at the time) to make sure that my claim was expedited, returns her calls quickly and is the kindest insurance agent I have ever dealt with. Makes you feel like YOU are her very important client! I highly recommend this Susie Jackson State Farm Agency! In Lakewood Ranch! Thanks everyone involved in my case, YOU ARE WITHOUT A DOUBT THE BEST!! Maria"
We responded:
"We're glad to hear about your positive experience with our agency and with Camryn! Thank you for your wonderful words! We appreciate your business. "
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Tony Campanella

April 9, 2025

5  out of  5
rating by Tony Campanella
"Simply the best!!!! Camryn was extremely helpful and answered all my questions without hesitation. I've insured with Susie for over 6 years and would highly recommend them."
We responded:
"Thank you for sharing! We're thrilled to hear about your positive experience with Camryn. Thank you so much for you business. "
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Alyssa Shaw

April 4, 2025

5  out of  5
rating by Alyssa Shaw
"I am beyond pleased with the care and support I’ve received from this agency. Liz Doyle is always there to answer my questions and give advice. I am protected and confident in the life insurance provided for my family. Thank you, Liz!"
We responded:
"Your positive feedback is greatly appreciated! We're thrilled to hear that Liz has provided you with excellent care and support. Thank you for choosing Susie Jackson - State Farm Insurance Agent."
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David Thomas

April 3, 2025

4  out of  5
rating by David Thomas
"The ONLY reason I would give State Farm a 4 star review is because of Camryn Yohn! She is courteous, professional and deeply cares for her clients. So after nearly 40 years with State Farm and having a claim denied - I believe the only claim I ever made- to say I am disillusioned is an understatement! I have, and am still paying premiums of anywhere from $700’s to $900’s per month for a bundled package including 3 cars down from 4, a trailer and home insurance. This seems to be a general practice now with insurance companies denying claims in this state of Florida per an attorney that I spoke with and what is written in the press. Not sure which is worse; big pharma or insurance companies. Makes Bernie Madoff look like an Angel. But I digress! Camryn is awesome!"
We responded:
"It's unfortunate to hear about your experience with the claims department. We appreciate your kind words about Camryn in our agency and are so happy she provided you with the excellent service you deserve. Thank you for your feedback."
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Cathy Jackson

January 14, 2025

5  out of  5
rating by Cathy Jackson
"I had the pleasure of working with Liz Doyle at State Farm for my insurance needs, and I cannot recommend them highly enough! From our very first interaction, she demonstrated exceptional professionalism and a deep understanding of the insurance industry. Liz took the time to explain various policy options and helped me choose the best coverage for my specific needs. What impressed me the most was her responsiveness and willingness to answer all my questions, no matter how small. She made the entire process seamless and stress-free, ensuring I felt confident in my decisions. Plus, I felt Liz genuinely cares about her clients, which is a huge plus. If you're looking for an insurance agent who is knowledgeable, attentive, and truly dedicated to their clients, look no further than Susie Jackson agency and Liz Doyle. Thank you for your outstanding service!"
We responded:
"Thank you so much, Cathy, for your wonderful comments about Liz. She truly is an asset to our agency. Thank you so much for your business! "
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M. S

August 23, 2024

5  out of  5
rating by M. S
"The service was great above and beyond she got me the best rates. Great doing business with you guys"
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Jeanne Soberg

August 21, 2024

5  out of  5
rating by Jeanne Soberg
"My agent, Liz Doyle quickly responds to my questions and is very helpful. Insurance is complicated and having an agent who has your best interests in mind seems difficult to find these days. I’m glad I switched to State Farm!"
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curtis palmer

July 26, 2024

5  out of  5
rating by curtis palmer
"Liz Doyle is my agent, I switched my home and auto to State Farm through Liz and she made the process easy. She even helped with setting up a State Farm Visa account to make the payment process seamless. I highly recommend contacting her with any insurance questions."
We responded:
"Thank you, Curtis, for your great review of Liz. We are grateful for your business. "
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Bob Conner

July 1, 2024

5  out of  5
rating by Bob Conner
"Just wanted to thank Camryn for her quick response and attention to a recent concern with drive wise app. Also FYI I have had rapid and super service every time I call the office. You all are wonderful. May God bless you all."
We responded:
"Thank you so much, Bob. We are so happy to have you as a client. "
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Vicky A

June 25, 2024

5  out of  5
rating by Vicky A
"Leslie and Dillon have been excellent throughout the entire process. They were very patient in explaining our policy. A smooth transition from our previous provider."
We responded:
"Thank you, Vicky, for your great review. We appreciate your business! "
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greg pryor

March 19, 2024

5  out of  5
rating by greg pryor
"I have been with Susie Jackson State Farm for over ten(10) years and have been very satisfied with the services provided by this branch. Recently I have been placed under Insurance Agent Camryn Yohn.. Camryn has by far been the best insurance agent I have ever worked with in my entire life of having insured vehicles. Camryn has helped me get the best insurance rates for myself, my life insurance, and insuring my newly licensed son. I don’t normally write reviews for anyone/anything, but the service I have received from her has been hands down, then best I have ever experienced. She is very professional, has amazing person skills, and actually makes insurance fun.. if that’s even a thing. Thank you Camryn for all your help and making my experience at Susie Jackson State Farm so wonderful. I would definitely recommend this branch and most definitely Camryn as your insurance agent."
We responded:
"Thank you so much for your kind words, Greg. We really appreciate you taking the time out to share your experience with us. Cheers, Susie Jackson - State Farm Insurance Agent"
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Laura Hertig

February 29, 2024

5  out of  5
rating by Laura Hertig
"I highly recommend this office, our agent here was Liz. I have nothing but great things to say about her ! We needed help changing our home insurance and since we already have our automotive insurance through state farm we decided to bundle it. As unhelpful as our original home insurance company was Liz walked us through every step and got us insured by our non-renewal date (which was a very short notice!)"
We responded:
"Thank you, Laura, for your kind words about Liz. We really appreciate your business! "
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David Finkelstein

January 31, 2024

5  out of  5
rating by David Finkelstein
"My agent was Leslie. She was very professional and personable. She answered all my questions and called me back right away when I left messages. I would highly recommend Leslie to friends and family. P.S. Leslie saved me a ton of money...."
We responded:
"Thank you so much for your kind words about Leslie. We are happy to have you as one of our wonderful clients. "
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Marcos Lavocat Niederpruem

January 23, 2024

5  out of  5
rating by Marcos Lavocat Niederpruem
"Good prices and great customer service. When you call, an actual human answers and addresses your issue promptly. I moved to St. Petersburg almost 5 years ago, yet I continue to use SJSF"
We responded:
"Thank you so much for the great review. We are very happy we can help you!"
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Connor Schmidt

November 30, 2023

5  out of  5
rating by Connor Schmidt
"I recently switched SF agents and my experience with Dillon on the Susie Jackson team was impeccable. State Farm prides itself on outstanding customer service and dedication to their clients and I really felt like my experience thus far has exemplified these values. Dillon was helpful, expedient, and professional with all of my questions and requests. I’d highly recommend State Farm in general but more specifically this Lakewood ranch office. Very satisfied. A shining example of how American Business should be conducted."
We responded:
"Thank you, Connor, for your wonderful review. We are very happy to have you as a client!"
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Craig Michaels

November 16, 2023

5  out of  5
rating by Craig Michaels
"I usually don't share reviews but I have to thank Susie Jackson state farm facility. I don't know Susie but she has the most INCREDIBLE staff. I am new to Florida and not knowing anyone they give me the Midwest comfort and customer service I am used to. Gail who always picks up the phone and Camryn, Dillon and Robin are just amazing. My most special thank you goes out to Leslie Waid. Have you ever had a teacher that says no question is a stupid question? I have thousands of questions day in and day out and Leslie always goes above and beyond with all of my vehicle questions and property questions. I never thought living in Florida there would be so many hidden gotcha's. When it comes to flood zones and what kind of coverage you have to have, well I can't say enough great things. I would be lost without her and I really doubt anyone reads these things but I just wanted to through out a big THANK YOU to Leslie and her co-workers and that is the main reason why I stick with State-Farm."
We responded:
"Thank you so much, Craig! We are very happy to help. My team works very hard, and we all appreciate your kind remarks. "
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Jennifer M

August 19, 2023

1  out of  5
rating by Jennifer M
"DO NOT GO THRU THIS AGENCY They will NOT properly guide you on the details of your insurance coverage and they will leave you out to dry if you ever have a claim. They will NOT back you up. I would NEVER trust Susie Jackson’s agency with the most valuable possession I own, which is my home. If you want to go with State Farm Insurance, find another agency.!!"
We responded:
"I’m sorry you feel that way. My team reviewed your coverage with you in detail , and you were provided written documentation confirming the coverage and limitations on more than one occasion. All coverage decisions are made by the claims department and not at the agency level. Your concern would be better addressed by our claims department. Please contact our office and we would be happy to provide you with their contact information. "
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Kathy Roberts

August 5, 2023

5  out of  5
rating by Kathy Roberts
"In my search for replacement homeowners insurance, I was fortunate to find Leslie Waid with the Susie Jackson State Farm Agency. Leslie was prompt in providing information, answering questions, and binding coverage. Very professional and efficient, but so friendly, too. She took all the stress out of the process, and happily, even saved me a little money. Highly recommend her if you are in search of insurance."
We responded:
"Thank you, Kathy, for your great review. We are so happy to have you as a client. 😊"
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Doug Patrick

August 3, 2023

5  out of  5
rating by Doug Patrick
"I had a very pleasant experience working with this insurance agency! Everyone I spoke with was especially nice and friendly. And Robin was so helpful in assisting me with new homeowners insurance. She's really knowledgeable, thorough, and professional. What a nice lady! It truly was a pleasure!"
We responded:
"Thank you, Doug! We love having you as a client!! "
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Pat Husted

July 27, 2023

5  out of  5
rating by Pat Husted
"I recently transitioned to State Farm for my home, auto and umbrella insurance and had an excellent experience thanks to Liz Doyle the insurance agent I had the pleasure of working with. She listened carefully and presented policies to me that met my needs. She gained my trust early in the process and provided great customer service. I received a timely response from Liz in regard to my calls and emails. And, she was a great communicator and helped me meet all me insurance needs! I thoroughly enjoyed working with Liz as she is a top notch professional!"
We responded:
"Thank you so much , Pat. We appreciate your business!!"
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Bruno Stupiello

July 11, 2023

5  out of  5
rating by Bruno Stupiello
"Dylan was extremely helpful and patient with getting my new policy set up. He walked me through everything and informed me very well."
We responded:
"Thank you so much for your kind words. We appreciate your business! "
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MATTHIAS CASPARY

June 29, 2023

5  out of  5
rating by MATTHIAS CASPARY
"Professionalism, expertise and super friendly Staff. A pleasant experience. 5 STARS to S.Jackson, State Farm Agent. I highly recommend this company."
We responded:
"Thank you so much for your great review. We are very happy to serve you!"
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Emily

May 10, 2023

5  out of  5
rating by Emily
"Camryn is so kind and easy to work with. Highly recommend. Thank you!"
We responded:
"Thank you for your kind words about Camryn. We are very happy to help you with your insurance!"
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julie Leprohon

November 19, 2022

5  out of  5
rating by julie Leprohon
"Great service from Liz Doyle! I recently worked with Liz on insuring our new condo in Lakewood Ranch. She was pleasant, knowledgeable and got us a quote the next day. I had previously called another insurance company that took over a week to get me a quote that was more than double. Liz was great to work with and made the process easy. Thank you"
We responded:
"Thank you so much, Julie! We appreciate your business. "
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Yuri Bruce Guimoye

August 23, 2022

5  out of  5
rating by Yuri Bruce Guimoye
"Amazing customer service! Leslie is a true professional and a really nice person to do business with."
We responded:
"Thank you for your kind words and for the 5 stars, Yuri!"